Due to the highly customized nature of industrial computers, customers are mostly equipment users or system integrators, and they have certain specific requirements for product specifications, design, and services. Therefore, industrial computer manufacturers not only need to have technical capabilities, but also require a considerable degree of understanding of the customer's industry to meet the different design needs of customers, and the service orientation is obvious.
1. High product stability requirements
Industrial computers are mostly used in the industry, and they often operate for long periods of time or without interruption in complex environments, such as financial self-service terminals, subway self-service terminals, data collection workstations, medical self-service terminals, etc., so the stability requirements of industrial computers are particularly strict.
2. Have a certain technical threshold
Industrial computers are mostly industry-specific specifications, not standardized products, so there is a problem of system compatibility. At the same time, the products must meet the special needs of customers for the working environment, such as moisture-proof, vibration-proof, dust-proof, voltage stabilization system, uninterruptible power system requirements, etc. Special design and adjustments, so industrial computer manufacturers must have considerable research and development, production, testing, and marketing The ability to integrate with the system has a certain technical threshold.
3. Long-term supply and strict quality management
Due to the high system stability requirements, industrial computers usually adopt mature technologies on the market to reduce the probability of errors. Therefore, the rate of industrial computer replacement is not as fast as general consumer electronics products, and the product life cycle is also longer. Therefore, industrial computer manufacturers must Have the ability to provide long-term maintenance services and supply during the product life cycle; at the same time, the long product cycle means that the system will most likely have to operate continuously for many years. Therefore, the quality control needs to be very strict to maintain the customer’s system to operate stably for a long time. Computer manufacturers are also a test of technology and quality control.
4. Wide range of application fields and many changes in specifications and characteristics
In addition to manufacturing, industrial computers have been used in a variety of industries and life surroundings, such as finance, medical care, and life automation, with a wide range of applications. However, since it is not a standardized product, the specification changes are very diverse, which also tests the familiarity of industrial computer manufacturers with different customer industries and the design and manufacturing capabilities of different specifications.
5. A small amount of variety makes product design and production management more difficult
Industrial computers must be designed in different designs according to different customer requirements. Because it is a special design tailor-made for customers, the scope of application is small, so it cannot be mass-produced or sold to other products on the market. Demanding customers, the production mode is small and diverse.
6. The customer market is fragmented and product prices are stable
Due to the wide application of industrial computers, the customer market is relatively fragmented. And because it is a small number of various tailor-made products, customers have high requirements for product stability and supplier cooperation, and there is no mass production and price reduction competition, so product prices are stable.