"Thank you, your service attitude is so good!" This is the compliment of the client to the colleagues who visited. The word "Thank you" is the most frequent word in this event. It is not only an excellent feedback on XSK services, but also a positive affirmation of this event. The XSK visiting team insists on providing customers with the best service and does not let any user's suggestions be overlooked. The positive smiles on their faces and the good feedback from the users to the team members are important driving forces for the perfect progress of this event.
During the visit, the company started from the customer's point of view, listened to customer opinions with an humility, seriously considered customer feedback, actively solved customer problems, and summed up the "Four Values" outline, that is, attach importance to service attitudes, attach importance to customer feedback, attach importance to problem solving, and attach importance to follow-up follow up. The company helps customers solve problems in power in a timely manner, proposes reasonable and meticulous solutions, and strives to be the customer's "electrical staff." While listening to the opinions, the company also improved the collection of user information and made special excerpts of important information, laying a solid foundation for the development of follow-up work.